Question 1

What makes Trimitra Bites sweets healthier than conventional Indian mithai?

Accepted Answer

Trimitra Bites sweets contain zero refined white sugar, zero palm oil, and zero synthetic preservatives. We craft all our sweets using 100% pure A2 Gir Cow Ghee, natural Arabian dates, organic unrefined jaggery (gud), sprouted ancient millets, and slow-roasted dry fruits. Every bite is packed with authentic nutrition, dietary fiber, and wholesome energy.

Question 2

Are Trimitra Bites sugar-free sweets suitable for diabetics?

Accepted Answer

Our dry fruit laddoos and sprouted millet cookies are naturally sweetened with fiber-dense dates and unrefined jaggery, completely free from white sugar and maltodextrin. While they have a significantly lower glycemic impact than traditional Indian sweets, we recommend diabetic individuals consult their physician and consume them mindfully.

Question 3

Do you use palm oil or maida (refined flour) in your millet cookies?

Accepted Answer

Never. We have a strict zero-tolerance policy against palm oil and maida. Our cookies are baked with 100% sprouted supergrains including Ragi (finger millet), Bajra (pearl millet), Jowar (sorghum), and whole wheat, paired with authentic A2 ghee or cold-pressed oils.

Question 4

What is the shelf life of Trimitra Bites sweets and how should they be stored?

Accepted Answer

Because our products are crafted without chemical preservatives, our Dry Fruit Laddoos remain fresh for up to 45–60 days in a cool, dry place away from direct sunlight. Our vacuum-sealed Millet Cookies and Slow-Roasted Dry Fruits have a shelf life of up to 90 days. Keep in an airtight container after opening.

Question 5

Do you offer pan-India shipping? How quickly will my order arrive?

Accepted Answer

Yes! We ship across India via express logistics partners. Orders are dispatched in tamper-evident, food-grade packaging within 24 to 48 hours. Metro cities typically receive deliveries within 2 to 4 business days.

Question 6

Can I customize gift boxes and hampers for weddings, festivals, or corporate orders?

Accepted Answer

Yes! Our interactive Gift Hamper Builder lets you select handcrafted keepsake boxes (wooden jharokhas, royal velvet boxes, and eco-friendly kraft boxes) and handpick your assortment of treats. We also accommodate bulk custom branding for corporate gifting and wedding favors with personalized greeting cards.

Question 7

Are all Trimitra Bites products 100% vegetarian?

Accepted Answer

Yes, 100% of our products are strictly vegetarian. We never use animal rennet, gelatin, eggs, or bone-char refined sugar. All items are prepared in a dedicated, hygienic pure-vegetarian kitchen facility.

Question 8

Where do you source your A2 Gir Cow Ghee?

Accepted Answer

Our A2 Gir Cow Ghee is sourced from certified farms where indigenous Gir cows freely graze. The milk is curdled and churned into makkhan using the traditional Vedic two-way wooden Bilona process before being gently simmered into golden, aromatic ghee rich in butyric acid and medicinal nutrients.

Question 9

How are the products packaged to preserve freshness during express transit?

Accepted Answer

Every confection is protected in food-grade, multi-barrier airtight packaging that shields against moisture, oxygen, and transit shocks. Outer parcels are encased in sturdy corrugated cartons with tamper-evident seals to ensure fresh kitchen-to-door delivery.

Question 10

Can I include a personalized handwritten message or custom greeting card?

Accepted Answer

Absolutely! When checking out or using our Gift Builder, you can provide your personalized message. For corporate orders and wedding hampers, we also print bespoke gold-foil greeting cards and custom client-branded sleeves.

Question 11

What payment methods do you accept online?

Accepted Answer

We accept all major secure payment methods through Razorpay and Cashfree gateways: UPI (Google Pay, PhonePe, Paytm), Visa, MasterCard, RuPay credit and debit cards, and Net Banking across all Indian banks.

Question 12

What should I do if a shipment arrives damaged or delayed?

Accepted Answer

Your satisfaction is completely guaranteed. In the unlikely event that your package is damaged in transit, simply share an unboxing photo or video with our team on WhatsApp (+91 95798 90646) or email (trimitrafoodsllp@gmail.com) within 24 hours of delivery. We will immediately arrange an express free replacement or full refund.

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